Live / Casino
At bet105, your account data belongs to you — we collect only what we need to run your account, process wallet activity through bKash, Nagad or Rocket, and keep your session secure. This policy sets out exactly what information we hold, how we use it, and the choices available to you.
When you open an account on bet105, we collect the information you submit during registration — your name, contact details and the wallet identifiers you link for transactions such as bKash, Nagad or Rocket. We also record session activity: pages visited, device type, browser, IP address and the timing of your interactions. This data serves three practical purposes: verifying your identity before a transaction is processed, maintaining the security of your account, and improving how the lobby and account area function on your device. We do not sell your personal data to third-party advertisers. We may share information with payment processors — including the local wallet rails you use — and with any regulatory authority that has jurisdiction over your account, where applicable under local law. Data we hold is kept for as long as your account remains active, plus any retention period required by applicable rules. You can request a summary of what we hold by contacting our support team through the published routes listed on this page. Availability of this platform and the rights described here depend on your local law and eligible region.
Wallet identifiers linked to your bKash account are shared only with the payment processor to complete a transaction you initiate.
Nagad transaction references are stored against your account record for reconciliation and are not passed to third-party marketers.
Rocket payment data is handled under the same rules as other wallet rails — processed, logged and retained only as long as required.
Your registration details, session history and transaction log are held securely and accessible to you through the account area at any time.
This policy applies to data collected directly through bet105 — your account, the lobby, wallet activity and any correspondence with our support team. It does not extend to third-party websites linked from our pages, external payment processors beyond the data we pass them, or any service outside the bet105 platform. Understanding the boundary helps you know exactly who is responsible for which slice of your information.
All data collected when you log in, update your profile or change account settings falls under this policy. We control and are responsible for that data.
Data passed to bKash, Nagad or Rocket to process a payment is governed by that processor's own terms once it leaves our system.
Cookies and analytics we place on your browser to remember preferences and measure page performance are covered here. You can manage these through your browser settings.
Links to external sites, studio game frames and any service not operated by bet105 sit outside this policy. Review their own privacy terms separately.
You have concrete choices about the data bet105 holds. The account area shows your registered contact details, linked wallet identifiers and transaction history — review them at any time after logging in. If something looks wrong, you can correct your name, phone number or email directly in the profile settings tab; for wallet details tied to bKash, Nagad or Rocket, follow the wallet-update flow shown in that section. Raising a question about how your data is used is straightforward: send a written request through our support contact routes and we will respond with a clear account of what we hold and why. If you want to close your account and ask us to remove your data, contact support directly — the published route is the same one used for account queries. Bear in mind that some records may be retained for a period required by applicable rules even after a closure request, and what applies to you depends on your local law and eligible region.
Log in and open the account section. Your profile data, linked wallet names and full transaction history are visible there without needing to contact support.
Update your name, contact number or email in the profile settings tab. Wallet links for bKash, Nagad or Rocket have their own update flow in the wallet section.
Send a written request through the support routes published on this page. We will set out exactly what data we hold against your account and the reason we hold it.
Contact support to start a closure request. We process it through the steps shown in your account, and confirm once the record is handled per applicable rules.
If this policy raises a question you cannot resolve through your account settings, our support team is the right place to direct it. Use the route that suits you — live chat, email or the help page — and describe your query clearly so we can pull the right records. We aim to respond to written data requests with a factual account of what we hold.
Open the chat widget from any page on bet105. For privacy queries, state your account email and describe the specific data question so the agent can log it correctly.
Send your written data request to the support email address published in the Help section of the site. Include your registered contact detail so we can locate your account record.
The Help page lists current contact options and published response guidance. Check there first if you are unsure which channel handles account data queries.
Our approach to your data is built around four areas: what we store, how long we keep it, who can access it and how you request changes. Each area has a defined process rather than a vague commitment, and you can verify the account-level details yourself by logging in.
Account data is stored on secured servers. Retention periods follow applicable rules: active account records are kept while your account is open; transaction logs may be retained beyond closure where local regulations require it.
We use cookies to keep you logged in, remember your lobby preferences and measure which pages work well on mobile. You can clear or block cookies in your browser — some account features may not work without them.
Only authorised staff with a defined operational need can access your personal record. Payment data shared with bKash, Nagad or Rocket goes only to the processor handling that specific transaction.
If you believe we are holding incorrect data or using it in a way this policy does not describe, contact support in writing. We review each request against the record and reply with our findings.
These are the questions we hear most from account holders about data, access and their rights under this policy. If yours is not here, send it to support through the routes listed above.
We collect the name, contact details and wallet identifiers you submit at registration, plus session data such as device type, browser and IP address. This is used to verify your identity, process wallet transactions and keep your account secure.
We share data only where necessary: with payment processors like bKash, Nagad or Rocket to complete a transaction you initiate, and with any regulatory authority that has jurisdiction under local law. We do not sell your data to advertisers.
Log in and open the account section — your profile details, linked wallet names and transaction history are visible there. For a fuller summary of everything we hold, send a written request through live chat or the published support email.
Yes. Update your name, email or phone number in the profile settings tab after logging in. For wallet details linked to bKash, Nagad or Rocket, use the wallet-update flow shown in that account section.
Active account records are held while your account is open. After closure, some transaction and identity records may be retained for a period set by applicable rules. What applies to you depends on your local law and eligible region.
Contact support in writing — via live chat or the email address in the Help section — and describe the specific concern. We will review the record and reply with a clear account of what we hold and whether the use aligns with this policy.